What Makes You Different? Hone Your Unique Selling Proposition (USP) or Perish

My office sells mortgages. It's not very exciting, and there are a ton of other loan officers around the country who we have to compete with. So, what do we do to be successful?

Success comes from marketing your product and service much better than your competition. Set yourself apart through your Unique Selling Proposition (USP). In our case, it's not just about selling mortgages - instead, provide a specialized loan product within the mortgage industry to insure that you can provide a service that none of your competitors can provide.

Be unique. In the mortgage industry, most of the competition will try to survive by selling low interest rates and fees. Good luck to them. Unfortunately for them, though, they don't stand out among the crowds of other loan officers who are offering the same exact thing.

Specifically, in the example of a mortgage office, you could provide a niche product such as an owner builder construction loan. Owner builders are individuals who want to build a home without a licensed general contractor. As you can imagine, this specialty product sets you apart from the standard mortgage. Simply providing construction loans is a niche within the mortgage industry. But, owner builder construction loans are an even better niche. Eliminate 99.999% of your competition by working within a very specific niche.

Then, within that specific niche, set up your USP by offering services that none of your competitors will offer. Be unique in your overall industry. And, be unique even within your niche.

But, it doesn't matter if you are selling owner builder construction loans or if you are selling pizza. You need a strong USP to help you stand out.

Two years ago, we hosted a room full of loan officers at a mortgage marketing boot camp. During that weekend I got to talk to a lot of interesting people and hear a lot about their businesses.

Something I like to do when I'm at an event like this is conduct my own "undercover market research" - which means I ask a lot of people the same question to see what the most common answers are.

One question I asked often was, "What makes YOU different from your competition?"

Or, using proper marketing mumbo jumbo, "What's your Unique Selling Proposition?"

Here were the most common answers I got:

1. "I am new to the business so I haven't got one [a USP] yet."

How can you start in any business and not have a USP? Seriously, before you even start developing or selling a product line, or building your website, or writing a single advertisement, you must be able to clearly articulate what the heck makes you different from your competition!

Having the owner builder construction loan niche is essential to my office's long term success. Having a niche in your industry will be just as essential to you.

Look around at who is doing well out there. I am willing to bet you they all have some kind of niche they work in.

2. "I have the lowest prices!" - or - "I have the best service!"

Let me blunt: neither of those USPs work.

After a number of people at the boot camp told me their USP was about price or quality, those very same people told me they wouldn't believe other loan officers who claimed those USPs! Do you think your prospects believe you?

The fact is you don't have the lowest rates or the best service. The fact is that anyone can under price you in two seconds flat if they are willing to work for nothing.

The fact is that the "best service" is a very subjective thing, and anyone can claim to have the best.

Trying to compete on rates alone immediately establishes your product or service as a commodity - something that is meant to be shopped. You'll quote your rate and the customer will immediately hang up in order to call the next guy in the phone book to get his lowest price. Then, if you are lucky, he will call you back and get you to cut some more.

Lowest rates or best service is not a USP.

If you want to be really successful, you need to stand out from the crowd by offering a USP that's truly different... something your competition just can't claim. Become the expert at a niche for your market.

Then, price shoppers go away. Rate cutting goes away. And what you are left with is a line of people seeking you out.

So, step one: get a niche.

Step two: get a real USP!

There are plenty of niches to choose from. Then, you must let the world know what makes you different from your competitors -- in ten words or less. Being an expert in a niche and having a strong USP gives your customers a powerful, compelling reason to do business with you.

That is exactly why you should want to be different!

About the Author

Chris Esposito provides owner-builder construction financing nationwide through his Owner Builder 101 program. Visit www.OwnerBuilder101.com to get all the information you need to be a successful owner-builder, saving tens of thousands on your next home. Or call Owner Builder 101 at (877) 876-3688.

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Get A Custom Trade Show Display At A Rented Price

You don't have to break your marketing budget with a custom-made trade booth display when a rented trade show display will do the trick.Tradeshow booth designs can benefit many companies that want to participate in a convention or trade show and are looking for an economical way to achieve it.A little planning and creativity can make a rented exhibit look as good as or better than a custom design.

Marketing Images Are A Key Ingredient

Graphics in your trade show display are one of the most important items you will deal with.

The content of the material is more important than how they're displayed in tradeshow booth designs.Be selective in your marketing material, especially photos that may have been utilized previously.If a client gets the feeling they're not worth top quality, you'll drive away your leads quicker than you could ever imagine.Always use the highest quality that you can afford and be as flexible with the material as possible.

Good tradeshow booth designs combine well-written marketing material with fresh and creative photos.This goes for all types of marketing material, including your business cards, brochures, and handouts that all work in combination to help you build brand awareness.These few simple items can be a huge portion of selling power to potential clients.Take these marketing tools and include a well-informed staff that is friendly and you have a formula for success.

Assess Your Needs

Before you go blindly and rent a trade show display, know how much space you will need and how much space the trade show display gives you to work with.

It's important the two match.Nothing turns off potential clients faster than a cluttered and unorganized tradeshow booth design.Your marketing message will be lost in the clutter.If you have the opportunity to select your location within the trade show or convention, try to choose a corner location.With a corner booth, you will then have an extra side to display and highlight your services or products.

Step Right Up

Good tradeshow booth designs will attract potential leads directly to your area and give you the opportunity to close the deal in person.

Everyone likes to get something free.If possible, have plenty of "giveaways," but make sure they tie into your brand and there is a logical connection.The item should be tasteful in design, inexpensive if you expect a large turnout, yet give a potential client visiting your booth a sense of value, something they would want to keep rather than quickly tossing in the trash when they get home.

You may be able to draw attention to your booth with some type of contest or game.Your product or service could serve as the prize.Tradeshow booth designs that encourage people to participate will cause them to linger longer at your booth.If you're able to devise a game rather than a simple drawing, it will make each contestant stay for a longer time period.As people line up to wait for their own chance to win, the building crowd in itself will draw attention to your booth.People will wonder what the big draw is and will come to check it out for themselves.

Make It All Count

There are several different styles of trade show designs, including truss exhibits and pop up displays.

Select the type that works best for your product or service.The truss system may be more flexible and allow you highlight your products in a more effective manner.

A trade show display in itself can be just the beginning.Other accessories, such as a podium, tables, banner stands and microphones, can all add to the total presentation.Don't focus only on one aspect; look at the big picture to make sure your message is conveyed to the full extent.

Renting a trade show display with a little creativity can be an inexpensive way to give a custom look to your company.Be sure to choose a reputable company that has the experience you require.They will be able to offer suggestions and will work within your budget, making your trade show display the best value for the money.

About the Author

Christine O'Kelly is an author for Productive Displays & Graphics, Inc.

, a full service Chicago trade show display provider.They sell, rent, repair, store, and service the latest tradeshow booth designs to keep their customers on the leading edge of their industries.

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SEO Marketing Strategies You Can't Afford To Miss

In the Internet, SEO marketing is the way to go if you want your business to be seen and heard. There is such a thing as an SEO marketing specialist who aids clients and website owners in their quest to have bigger sales and more traffic to the site.

The Aim of SEO Marketing

SEO marketing has only one aim and that is to bring traffic to a certain site. Traffic is seen as prospective buyers and clients of the site owner. Therefore, traffic is a much needed "commodity". Many Internet users visit sites that they have been redirected to or sites that have been presented by search engine results, and they get hooked into these sites. In other words, some users do not specifically seek out that particular site but they might have been led to it by it being in the top ten high ranking sites presented during a search conducted via a search engine.

Now you see how important getting high ranking is during searches. Sites that rank in the top ten are most likely visited by more users than those that are ranked lower. Many users do not bother to look for more sites if they find what they are looking for in the first few sites presented in a search. This is why many sites employ search engine optimization methods to encourage higher ranking and to achieve successful SEO marketing.

The Value of SEO Marketing

The value of SEO marketing is that people who work to market your site know what they are doing and may be objective about what your site requires. SEO marketing is also a way of fully understanding how the search engines work and what is needed to meet the requirements of being in the top ten pages of a search engine.

SEO Marketing Tools and Strategies

There are many ways of getting your site in front of many Internet users. These strategies are all included in search engine optimization and website optimization. Most sites are optimized to suit the requirements of search engines. Many search engines index and catalog sites in accordance to the data and information that the site owners have submitted and the data and information that the search engine crawlers have gleaned from the web site. The way that the data and information are placed in the site is important and so is the submissions that are given to the search engines. It is the role of the SEO marketing expert to be able to fully recognize the right data and information to supply for the site and submit to the search engines. Many SEO marketing companies hire SEO marketing consultants to accommodate the increasing demand for quality SEO marketing experts that can handle search engine optimization and SEO marketing for various sites

Among the many SEO marketing tools that can propel a site to the first page of a search engine result is content. Content that is relevant to the site is what sites need to make it stand out from others that have irrelevant content and improper web design. This is the importance of keyword or key phrases that are integrated ion to the article used for the site. These articles carry the information that robotic crawlers need in order to properly index a site according to what it contains and what it can offer to users.

SEO marketing strategies also include designing the web site in such a way as to make it easier to use and for the texts and images to load quickly. It is important for the web site to be quick loading in order to hold the attention of the users. Sites that take too long to load or have large images that hinder quick access to the texts will most likely be abandoned by the users in favor for a much faster site. Part of SEO marketing is to meet the demands and needs of the people by providing a web site that has relevance and the information that the users need.

The problem with SEO marketing is that there is a fine line of distinction between black hat and white hat methodologies. Some SEO experts employ underhand methods to gain high ranking for their clients' sites. Many overzealous SEO experts might integrate a few well placed codes and hidden texts that could raise the ranking of a certain web site. Human users will not be able to see these codes and text but the robotic spiders and crawlers used by the search engines to help index a site will be able to read these and gather these as relevant information regarding the site. The results of these actions will lead to the site being banned from the search engine and the SEO company might be included with this. It is best to practice white hat methods of SEO marketing to have long lasting results.


About the Author

Seomul Evans is a SEO Marketing Services consultant specializing in organic SEO Marketing.

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The Importance of Marketing Mix and the 4 Key Mix Elements

The marketing mix section of your small business marketing plan concentrates on the tactics used to achieve the marketing and business plan. Those tactics can be categorized as the four Ps of marketing: product, price, promotion and placealso known as the distribution channel.

A common analogy used in describing marketing mix is relating the mix in marketing mix as being the ingredients in a recipe: you need to get the quantities of each element right or the result will not be what you need or expect.

Consider the following questions carefully when you build your marketing plan:

When developing your marketing tactics for the product, you must consider the features, advantages and benefits of the product. Define all the characteristics of your product. Define and rank which are most valuable to your target market Why are they valuable to your market Define what is unique about your product and why it has a competitive advantage something that is not easily duplicated. Consider conducting a marketing research survey to test your assumptions. You may be surprised to find out that what you thought was important to your market is not. Make sure you can address all these questions in your marketing plan.

Pricing your product sounds like a straightforward process but the reality is that it is a very complex process. At what stage in the life cycle is the product Product life cycle stages will influence price. Are you the high cost, high value provider Or the low cost, high volume provider Does your product have unique attributes that can not be easily duplicated Does your product have a competitive advantage not easily overcome Are you trying to buy your way into the market Be very careful with this buy-in strategy --it is often very challenging to move a low price up. Is this product a loss leader for your sales of another, more profitable product There are still more questions to consider when developing your price and you must analyze each answer carefully before determining the price for your product. Typically it is a good idea to plot your price attributes on a grid - you can visually see where you are on a grid and better assess if that is the right place to be.

Promotion includes a number of marketing communications tactics. Should you build a direct mail program is your product conducive to a printed description; do you have a good targeted mail list Can you market your product online Are traditional advertising methods print, radio, television the most appropriate What kind of budget do you have Does your product have a strong enough brand If not focus on building a stronger identity and brand. How can public relations efforts help you promote your product Can you successfully participate in trade shows and industry events to sell your product How will you craft your sales story: from sales letters to sales pitches Have you build measurements into each of your promotional vehicles Do you truly understand your market and your audience Recognize that you will need to use more than one of these tactics to launch a successful marketing campaign.

Place is how your product moves to market. What distribution channel will you use Will it be a business-to-business channel or a business-to-consumer channel Will you sell using your own sales staff, or will you outsource sales and use distributors or sales agents Can you sell your product online or must it be offline and in-person Is your market geography wide or narrow What are the implications of the answers to these questions on your marketing mix

When building and creating your marketing plan you must consider these elements of your marketing mix because they will have a significant impact positive if well planned and managed; negative if poorly planned and not managed on your products success or failure.

All small business owners go into business expecting success; not all plan for success. Ensure that your small business enjoys success by developing a strong strategic marketing plan that includes a comprehensive marketing mix.


About the Author

Kris Bovay owns Voice Marketing Inc, the business and marketing services company. Kris has worked for, and with, a range of small, medium and large businesses and has been able to help business owners focus on their challenges and improve their business results. Kris has a masters degree in business administration, with a specialty in marketing, operations, planning and strategy. For more business advice, visit

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