Tuesday, August 28, 2007

Netflix-Like AV Rentals

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http://www.meetingtomorrow.com/

Charles and StevenMeeting Tomorrow offers business customers easy access to audio visual equipment. Hotels often charge extortionate prices for renting a projector or display screen, and other meeting venues don't always have the equipment needed for a presentation.

On Meeting Tomorrow, you choose the equipment you need, order it online or by phone, and the equipment is delivered to your home, office, hotel or meeting location on time. Advance orders are delivered the day before the meeting, and same day orders are welcome. (Meeting Tomorrow offers same day delivery to 95% of the US, and next day service to the rest of the country.)

The beauty of the concept is how simple it is for customers, who can rely on the equipment arriving on time and don’t have to go out of their way to pick up or return a projector. For returns, Meeting Tomorrow takes a cue from Netflix: pre-paid adhesive FedEx return labels are included with projectors and laptops.

After using the equipment, customers slap on the label and drop the cases in any Fed Ex drop box. Bulkier equipment, such as screens or sound systems, are picked up after the event. Pricing is straight-forward, too: no matter where the equipment is needed, customers pay the same rental prices and a flat delivery fee.

[Via - Springwise.com


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How To Turn Art Into Business

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http://www.yourmemorylane.com/

With the holidays coming, artists at Your Memory Lane are gearing up for a busy season of making individualized works of art for gift giving. The company, run by two brothers, makes one-of-a-kind art prints depicting a street scene interwoven with symbols of a person's milestones, memories and life history.

The personalized gifts business got its start several years ago when Bob McLean and his brother Don designed and printed a city building reflecting different aspects of a friend's life and gave it to him "as a goofy gift." The print was an immediate hit and people who saw it wanted one for their friends.

"Within a few months we were getting daily calls," said McLean, of Atlanta.

Just a year later, in 2004, the brothers, one a graphic designer and the other an artists' representative, decided to see if they could turn their sideline into a business, and they ventured into their first retail enterprise.

The Web was a natural for their business, McLean said, because customers could see the prints, read about the process and make their orders in one step.

McLean started by securing the domain name and then taught himself FrontPage and built the site himself. He says it took him about a month to get the site looking and working the way he wanted it.

To get Your Memory Lane included in search engines he programmed the meta-tags and hired someone to help with the rest of the process. McLean also researched shopping sites where he could list the Web site. Because of the nature of the business, which is more service-related as opposed to selling an inventory of products, he needed to list with shopping sites that would link back to the site.

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The brothers listed the site with several gift-shopping channels, including Gift.com, Present Picker, The Ultimate.com, FindGift.com and Surprise.com. The Web shop owners are happy with the traffic they get from these sites, which makes up about 40 percent of their sales. Still, most of their business comes from word-of-mouth, McLean said.

Your Memory Lane has become popular for all sorts of celebrations: birthdays, anniversaries, retirements, and of course, Christmas. When they started out, the company was selling about five prints a month. This year, they're up to about 30 a month, and during the holiday rush they typically see about a 30-percent increase in sales, McLean said.

"What separates us is the uniqueness of the gift," he said. "It's obvious that someone really thought about the gift, and it reflects that work."

Each print features between three and eight buildings on a street. Customers tell the brothers the story of the person they want to honor and they incorporate those memories in signs on the buildings, in the objects on the street and in other details.

"We try to make them as personal as possible," McLean said. He loves talking to customers about their piece because he loves the stories they tell. "We could fill a book with the life stories we've heard," he said.

The brothers take those life stories and define them down to their simplest terms — a golf bag leaning against a building, for example, speaks volumes to the person it's meant for, he says. Prints start at $345 and are guaranteed, as there is an approval process in which customers preview the prints. Customers are notified by e-mail when their proof is posted to the Web site for review. Attached to the proof announcement e-mail is a "proof corrections" form that is completed and returned.

For those who want to discuss the review process, there is a toll-free number prominently listed to ensure that there is no confusion about the policy. Likewise, the company is up-front about the time it takes to create unique prints, and explains clearly at its site that it may take up to 20 days from the order-date to receive the artwork, though a "Rush" delivery is available for an extra fee.

It seems, though, that for gift-givers who want to send a present that is more intimate than most, that timing isn't always the top priority. This year there is an increase of gift requests for and by people serving in the military in Iraq, Mclean said, and they've even had a request from Somalia (they changed the structures in the print to look more like buildings you'd see in that East African country).

"When people are so far from each other," McLean said, "they really want to do something special for the person they're missing."
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Upstart Aims to Soup Up

Filling a natural niche
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From The Wall Street Journal Online

Instant ramen noodles, long hawked as a cheap, quick food for college kids and others with lean budgets, are going gourmet.

Last fall, Union Foods Newcorp. of Irvine, Calif., launched several ramen-noodle products, including Gourmet Snack Noodles Soup and Mamma Mia microwaveable noodles, that are low in sodium, have no monosodium glutamate and no trans fats. The company also is pushing new noodle lines infused with vegetables, as well as ones with spices and sauces that appeal to different ethnic tastes.

Union Foods, one of the smallest players in the ramen-noodle market with an estimated 5% market share according to the company, is betting that its souped-up noodles will differentiate its offerings and help it better compete with larger rivals, Nissin Foods (USA) Co. and Maruchan Inc., at a time when growth has stagnated in the dried-soup foods category.

The company is hoping to lure, among others, people who once feasted on ramen noodles in their youth but are now looking for a healthier alternative. To that end, Union Foods hopes to eventually use its healthier -- and more expensive -- products to shift away from lower-cost retailers and into higher-end stores like those of Whole Foods Markets Inc., which specialize in more healthful fare.

"There's been such a view that ramen is really low-end stuff, and we don't believe that our products should be in that low-end market," says Victor Sim, chief executive of Solafide Inc., a private-equity firm that acquired Union Foods in June 2005.

As Union Foods' experience shows, small companies can find it difficult to compete in a niche market when their products become commoditized and the industry is dominated by one or two large, low-cost producers. And while launching a new product line is a way for companies to differentiate themselves, the move is fraught with uncertainty. In tweaking its products and marketing message to make an impact on the industry -- and make a profit -- Union Foods will have to walk the fine line of capitalizing on its traditions while promoting what's new.

"I think the challenge...is finding a balance in retaining taste and retaining affinity to your consumers and offering them a better product and making them feel better about their choices," says Debra Joester, president and chief executive of Joester Loria Group, a New York-based licensing and branding firm. She says the name change to snack noodles with no reference to ramen could alienate some consumers.

Quick and Cheap

Instant ramen noodles -- which typically come in a cup or a square package that costs 10 cents to 50 cents a pop -- is well entrenched as a cheap, quick meal: just add hot water, some packaged ingredients and let it sit for three minutes. But it's also known for being chock-full of savory but unhealthful ingredients, such as trans fats, sodium and monosodium glutamate, or MSG.

The U.S. is the world's fourth-largest consumer of ramen noodles, with 3.9 billion packages sold in 2005, according to the Japan-based International Ramen Manufacturers Association. China is No. 1. But U.S. ramen sales have been sliding due to the explosive growth of ready-to-serve soups that are more convenient for consumers.

In comparison to those ready-to-serve and condensed soups, sales also have been hurt by ramen noodles' "limited palette" of popular flavors -- beef, chicken and shrimp -- according to a report by Mintel International Group, a consumer research firm. Until recently, instant ramen noodles hadn't changed significantly since they were created in Japan in 1958 by Momofuku Ando, the recently deceased founder and chairman of Nissin Food Products Ltd., a market leader in the ramen category.

At Union Foods, though, big change is under way -- which the company hopes will boost sales. The company says it broke even last year, with revenue of $20 million to $25 million. Mr. Sim expects 2007 revenue to climb to $25 million to $30 million, with $5 million to $10 million in profit.

In addition to taking the unhealthy ingredients out of its noodles, Union Foods is putting good stuff into a more diversified line of products. For instance, it's injecting noodles with vegetables like spinach and beets. It offers a line of "picante," or spicy, noodles called Enchilosa, and came out in October with a higher-end product called Fiesta that comes in a biodegradable container, not the traditional Styrofoam. Both target Hispanic consumers.

Union Foods also launched in December an Asian-market product called Dae Jang Gum, which uses a spice based on kimchi, a traditional Korean dish of spicy pickled vegetables such as napa cabbage. And its new Mamma Mia Spinach Noodles with Alfredo Sauce is packaged in a biodegradable cornstarch and paper container.

All this new goodness is going to cost consumers, though: $2.50 to $2.99 each, compared with 10 to 50 cents for its original ramen noodles, which the company still sells.

Small Steps

Mr. Sim says his ultimate goal is to attract interest from high-end food retailers like Whole Foods of Austin, Texas, and Trader Joe's Co., Monrovia, Calif. He says the company is in the early stages of sending them samples.

But a healthier approach alone may not be enough to garner the attention of these stores. The fact that Union Foods had never had a product to appeal to them will make it much harder to persuade those stores to carry the new ramen line.

So far, Union Foods has made some inroads in the healthy market. Mark Trotter, chief executive of YoNaturals Inc., a San Diego-based maker of vending machines that serve healthy items, plans to soon put the new ramen noodles in his hot-meals vending machines where people have access to microwaves and hot water, including corporate campuses.

For now, though, Union Foods is banking on traditional outlets to drive business. In November, the 7-Eleven Inc. chain of convenience stores began selling the Gourmet Snack Noodles and Enchilosa lines. The Fiesta line and Mamma Mia Mac Cheese should be available by June.

Union Foods isn't alone in its healthful push, however. Late last year, Nissin Foods (USA) of Gardena, Calif., introduced its Noodle Soup premium product featuring air-dried pasta with large chunks of vegetables such as broccoli, carrots and celery. It also added a Souper Meal, a larger version of Nissin's popular Cup of Noodles, with thicker noodles and richer broth, and Chow Mein, a Chinese-style stir-fried noodles microwaveable package. Prices range from 99 cents to $1.49.

"Everybody's been hungry for something new," says Matt Talle, national sales manager at Nissin Foods (USA).


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Top 10 SEO Mistakes and What to Do to Correct It

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Search engine optimization (SEO) is a set of methods aimed at improving the ranking of a website in search engine listings. (Wikipedia)

This definition of SEO sounds simple, but beware! Search engine optimization is a minefield, even for professionals, and although necessary to a business, should not be undertaken lightly. Below, is a brief look at the top 10 mistakes and how to correct them.

1. Non-Relevant Linkage.

External links to your site play a large part in most of the major search engine algorithms and can be considered an endorsement of your site. But if you are being linked to from sites that have no relevance to your content, then that is now considered a negative endorsement and will not raise your ranking in the search engines. Ensure all links to your pages are from relevant sites. Be wary of link builders who acquire links from gambling, pharmaceutical or adult themed sites, especially if your site is not of the same theme. Link building is as much a science as it is an art, one we take very seriously.

2. Untargeted Keywords.

The people who use search engines are 'normal' people who are not likely to use words used in advertising brochures. Get to know how your customers ask for your services/products and use these in your content. Often times, actual keyword research will surprise you.

3. Excessive Graphics and Flash Content.

This looks good on a web page, but to search engine crawlers it means little. Search engines are looking for content, keywords, and relevancy to the search terms. By all means have some graphics, but don't forget the meat. This doesn't mean Flash designed websites are bad necessarily. In fact, some big businesses do use it. For most webmasters though, Flash sites are best avoided. Unless your Flash designer does high-end websites and knows how to integrate the content and keywords within the Flash, hybrid sites combining Flash headers with HTML content will be a good option.

4. Believing all search engines are the same.

What pleases Yahoo might not necessarily please MSN or Google. Optimize your content, keywords, inbound links, and internal linking structure so that there is something for at least one of the three top search engines.

5. Multiple Search Engine Submissions.

In the very early days of search engines, this technique may have had some success, but now it can lead to slower indexing and rankings. A site with inbound links from other sites will get indexed naturally and search engine submission is not necessary. In fact, multiple submissions may be construed as an attempt to spam the search engines. The top 5 engines account for more than 90% of all activity so it is wise not to ruin your chances of ranking naturally in the search results. (comScore Media Metrix qSearch data, August 2005)

6. Incorrect Use of Title Tags.

Most people consider the title to be for their company name or product. Not so. You must include your most important search phrases within your title tag and if you do want your company name there, keep it for the end. Keep the title tag to less than 65 characters long to avoid the appearance of title tag keyword-stuffing.

7. Use of 'Black Hat' techniques.

Techniques such as doorway pages, hidden text, and overstuffing keywords may have had success in the past but now they will earn you penalties and could even get you banned. Avoid them altogether if you are seeking long term success. Some black hat techniques can work on a short term basis, but in the long run prove very costly.

8. Expecting Immediate Results.

SEO is an ongoing process and should be treated as such by your SEO company. Good optimization will involve building good links with quality sites and this takes time.

9. Use of Unethical SEO Consultants.

Beware the consultant that guarantees rankings with no past clients to back it up with or claims of special relationships with search engines. Many such "consultants" or "experts" will probably take your money and run. Choose a reputable SEO consultant, one who will keep in regular contact with progress reports and updates.

10. Decide to do optimization in-house.

Probably possible in the past, but now with ever increasing sophistication of search engine algorithms, this is an area best left to an expert. Furthermore, the good SEO experts usually have other income streams from their online marketing activities and a regular paycheck to work full-time simply doesn't justify their time invested. We've yet to meet a good SEO who doesn't have virtual real estate bringing in a nice chunk of cash.


About the Author: Anthony Yap is the resident SEO expert for a SEO company, http://www.SearchMarketingROI.com. Services offered include keyword research, SEO, local internet marketing, web copywriting, reputation management and link building. Custom internet marketing programs available.


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Hailing a taxi with a mouse click

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Business travelers have been going online for a decade to book airline tickets, hotel rooms and rental cars. But until recently they still had to hail a cab the old-fashioned way

Now, 34-year-old New York cab driver and entrepreneur Jason Diaz is trying to change that. Six months ago, he launched 1-800-cab-ride.com in hope of using the Internet to create a national brand and sales organization for the highly decentralized taxicab business.

"I want to do for the taxi business what 1-800-flowers.com did for the flower delivery business," Diaz says.

Americans spend more than $12 billion a year on taxi rides, Diaz says, which makes the taxi business about as large as the ice cream industry. And taxis carry more customers each year than do all the rental car companies combined. "But there's no Dreyers or Breyers, and no Hertz or Avis or Enterprise. There are no big name brands. It's all mom and pop."

Backed by private investors — he won't say who, or how much they've invested — Diaz created 1-800-cab-ride.com by enlisting locally owned cab companies from around the USA into a network that extends to about 40 major markets. He's adding about five markets a month.

Currently, only about 300 people a day book taxi rides through the service, Diaz says. But he is expecting rapid growth.

Flat fee charged

Travelers can schedule a cab ride with as little as 10 minutes advance notice, though the company guarantees only that a cab will be available within three hours of booking. Travel agents can also book cab rides online for their clients at the same time they book airline tickets and hotel rooms.

The company quotes a flat fee at the time a trip is booked. It includes fare, tip, taxes and tolls. The customer must pay with a credit card at the time of booking. That reduces the need for business travelers to carry cash and improves the accuracy of corporate expense reporting.

It also eliminates the possibility that a dishonest driver will sell the customer's credit card number.

Another selling point for business travelers: If anything goes wrong for customers — a laptop left behind, for example — the company can pinpoint their cab quickly.

Diaz sells the service to local cab companies by highlighting the potential for greater productivity and increased revenue. He says 60% of drivers' time is spent "doing nothing but waiting for the next ride, just hanging out."

Local operators keep most of the fare and pay 1-800-cab-ride.com fees for sending them business. In competitive big-city cab markets, the fares represent money the cab companies wouldn't otherwise get.

"It's well worth it to them to share a part of that incremental revenue with us," Diaz says.

Rick Hewatt, owner of Checker Cab of Atlanta, which has been in business for 60 years, signed up because he saw Diaz's proposition as "an opportunity to bring us additional sales and to get us into the world of online reservations."

James Hickey, senior director of marketing and sales at Chicago's Flash Cab and 303 Taxi in the suburban Chicago area, calls 1-800-cab-ride.com a "really great idea."

"I've heard many, many horror stories of people who've had bad experiences with cabs when they've gone to other cities," he says. Diaz's plan assures travelers a clean, safe cab with protection against overcharging, he says.

Brian Deely, a financial planning associate from Tacoma, Wash., says he's sold on the concept after one use last month in Houston. "I found it online very quickly," he says, "and the really cool thing about it was that I paid right then and there."

He's planning to use the service again on a trip to Las Vegas, and expects to use it on trips elsewhere. "It sure beats having to scramble for transportation after I land," Deely says.

Still drives occasional shift

For Diaz, his venture is the combination of two loves: big business and taxis. He first got interested in the cab business during his college days at the University of Pennsylvania's Wharton School, where he earned a bachelors degree in 1995.

After graduation, Diaz landed a job as a management consultant in New York.

Motivated by the murder of a friend in a street crime, Diaz threw himself into the creation of a crime-watch-on-wheels called Cab Watch. The non-profit trains cabbies to look for and report crime.

Along the way Diaz got his hack's license and still occasionally pulls a shift behind the wheel. Eventually he left his consulting job to focus on his taxi business interests, which includes TaxiPass. That company allows local customers to buy taxi credits from ATM-style machines.


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