Tuesday, August 5, 2008

Providing What Attendees Want at Your Trade Show Exhibits

A trade show exhibit is a practical tool for expanding product recognition, brand awareness, and reaching new customers. In order for a business to capitalize on the investment and stand out from the masses of other trade show exhibits, it necessary to provide exactly what trade show attendees desire.

There are several things common in trade shows that will assist a business in deciding the main factors that drive people to and from a trade show exhibit. While coming up with a marketing plan for a trade show exhibit, businesses should jump into the shoes of the attendees instead of executing an exhibit that works only for the business. Trade shows are loud, huge, and even exhausting. It is not always easy for a trade show exhibit to get attention.

Keep Your Information Short and Snappy

The enormous scale of trade show exhibits often leads to data overload for trade show attendees. When only given a millisecond to make a point, producing visually attractive information that is short, snappy, and gets to the point can mean getting read versus getting tossed.

If an attendee reads your information, you are more likely to have a positive follow up reaction and may even turn that prospect into a customer.

Give Gifts and Prizes

Who doesn't love getting a prize? Giveaways are a wonderful way to drive attendees to your trade show exhibit. An enticing giveaway, which will lead attendees to want to learn more about your company, is usually something simple and considerate. For example, a sturdy canvas bag (with your business logo) is a helpful and considerate way for you to assist attendees in carrying around all of the information they collect during the trade show. A small, battery operated fan is a thoughtful gift for tired and hot attendees. A cute toy is a helpful gift for parents lugging around cranky children.

Make sure you brand your giveaway items with your business logo and contact information, especially your website. By branding your giveaways, you strengthen your brand, and you receive free advertising every time attendees use your giveaways.

Prizes always draw a good crowd. Prizes will generate a buzz of excitement and suspense around your trade show exhibit. The opportunity to win a great prize will drive attendees to you and will bring them back at the time of the prize drawing.

Prizes ultimately provide multiple contact opportunities with attendees, including before, during, and after the trade show. During these opportunities, businesses should include product or service selling points. For instance, an e-mail about the trade show exhibit prize before the show can also include information about the products or services showcase during the trade show.

Offer Complimentary Food and Drinks

Trudging around a huge trade show, exhibit to exhibit, can make a person famished. Consider providing attendees with a small complimentary food or drink. Good examples include mini bottles of water or small bags of pretzels (including your logo, of course). Your welcome gift will produce good feelings and possibly even lead attendees to take a moment to stay at your trade show exhibit for a presentation.

Offer Seating

An often overlooked technique for attracting visitors to your trade show exhibit is to offer a place to sit down. It sounds too simple, but providing seating for tired attendees to rest a moment will attract people. Consider offering simple seating like small benches or office chairs, or go bigger and offer larger comfortable chairs or even extravagant sofas.

A seating area gives your booth sales staff a place to sit down and talk business. Having a spot to get away from the crowd for a business discussion with a prospect brings about a relaxed sale.


About the Author

Christine OKelly is an author for Jonathan Edelman, trade show marketing consultant. Jonathan is the founder of Ideas 4 Now, a trade show marketing company offering products such as the Blizzard of Dollars Cash Cube Money Machine for trade show booths. Edelman is also the founder of the premier trade show vendors directory Trade Show Vendors.com.


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Video - The Next Wave Of Small Business Marketing

One of the strongest trends for small business is the need to build connections with your clients -giving them an insight into who you are and what you do. You need to do that through words, stories or parables and testimonials. Written words can only go so far.

The trend I am seeing coming from the US in marketing is the addition of video to things like websites, promotional DVDs and blogs. Think of the explosion of You Tube. More people watch You Tube across the world each day than people watch TV.

The cutting edge of the trend is live self-broadcast TV streamed from your website. Think of it like your own ongoing TV program. One of the gurus in this is a guy who talks about wine - Gary Vaynerchuck. A guy who is passionate about wine talks about it in laypersons terms complete with plastic character toys. It is out there, loud, real and he out-rates many of the top US TV shows.

People want to see you, engage with you, look you in the eye and check you out as a person. They want to see if you really are sincere about your product or service. They don't want a highly polished TV presenter. They want to see and connect with the real person, warts and all. If you are too polished they click away as they can't connect with you.

With a website you only have a few seconds to grab someone's attention. With the addition of video their average length of stay on your site increases. Length of time someone stays increases the likelihood of them signing up for your newsletter, reading your words or buying your product. So, going by trends, the addition of video to your site or your blog is something worth considering.

If you are going to add in video (and we still call it video even though it is something else) to your website or your marketing mix, what should you do and how should you do it?

The technology

Let's start with some basics. The technology you use does not have to be complex or expensive.

It is possible to add video to your homepage for $12US. Use your web camera to record the film of what you want to say. Then use Microsoft Movie Maker (free with windows XP) to edit the film. One cool tool is Video Web Wizard to convert the film to a flash file and to put the little TV screen around the film. Finally add your flash file into your website.

The words

What you say on your video is important. You need to treat it just like any other piece of copywriting. Consider your audience and what they are interested in hearing about. You need to have a logical flow through your words and you need to have a strong call to action in conclusion.

You also need to keep it simple, and not too long. Use a copywriter to help you refine your words if you are not confident in what you are going to say to present your business in its best light.

Adding video to your home page should not replace your general words and text. Remember the search engines can't index a video so you still need your keyword rich text beneath your video to help search engines find you.

General stuff

While the people want to connect with you, you want to make sure the location you are filming in is attractive, not too distracting in the background and has sufficient light (you don't want to look like you are in a nightclub).

You also want your basic appearance to be neat and tidy. Remember to smile, to look down the lens of the camera (and not to the side or away as that can make you look shifty). Remember to blink - some people get the fixed in the headlights stare look and forget to blink.

Don't expect to get it right the first take.

Rehearse your words until you are confident with them, and then expect a few goes to get your video to the point you are happy with it.

Finally it is OK to change things around. The technology is now so simple you can change it as often as you are comfortable with doing it - daily if you like.

So dip your toes into the waters of video marketing. Like everything you need to test and measure your results to make sure it is working for you.


About the Author

Ingrid Cliff is a Freelance Copywriter with her Brisbane Copywriting Business (Heart Harmony). Ingrid writes a free weekly small business newsletter packed full of articles and tips and Small Business Ideas blog for small businesses. www.heartharmony.com.au


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