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Is your business growing slower than you think it should? Do you suspect its slow pace might have something to do with ineffective marketing? Most entrepreneurs feel their business should be growing faster, but few know how to isolate the problem. Today we’re going to fix that.

The elements that affect the growth of your business will fit into one of four distinct categories. Understand these categories, and you’ll have a solid framework for self-examination:

1. Share of Voice
What's your percentage of the total exposure for all the businesses in your category? How much of the total signage is yours? What about TV advertising? Radio advertising? Newspaper? Direct mail? Web traffic? If there are news stories related to your category, do they mention your brand or someone else’s? What percentage of the word-of-mouth advertising is yours? Each of these things contributes to your total share of voice.

Share of voice can be purchased. But be careful--most advertisers attempt to reach too many people. A message of true importance needs to be delivered only once to be remembered. But is your message really that important to your customers? Is it safe to assume your message will be remembered after being heard only once or twice? Problem: You’re reaching too many people with too little repetition. Solution: Buy more repetition from fewer vendors.

Tip: Be an important advertiser to one or two audiences instead of an invisible advertiser to three or four.

2. Impact Quotient
I’ve never seen a business fail because they were reaching the wrong people. But I’ve seen hundreds fail because they were either reaching too many people with too little repetition or delivering a message that no one cared about. You’re going to be surprised how many people suddenly become “the right people” when you begin delivering a more impressive message.

To be impressive, your message must first be believable, so close the loopholes in your message:

Loophole open: Advertisers often cry, “Everything Must Go!” But the listener is thinking, “Or what? What happens if you don’t sell it? You’ll just come up with some new angle next week, right?”

Loophole closed: “Everything must go! Any jewelry not sold by the end of the day will be melted down and sold as scrap. This means that until 9 o’clock tonight, you can buy finished jewelry for slightly more than the value of the raw materials.”

3. Personal Experience Factor
Are you exceeding your customer’s expectations or falling short? Do you have the brands they prefer, or are you pushing a weak alternative? Are your prices higher or lower than your customers expected?

A strong ad will only temporarily prop up a business that delivers a weak personal experience factor. Remember: Unimpressive reputations nullify impressive ads. Have you been trying to solve an internal problem with external advertising?

4. Market Potential
What will be the total dollar volume sold in your product or service category this year? Do you know the total potential volume for your trade area? What percentage of that financial pie is yours? If you don’t have access to this information, there are two easy ways to get it:

1. Carefully list every competitor you face along with your best estimate of their sales volume in your trade area. This can usually be done with a reasonable degree of accuracy. How many employees do they have? How much inventory? Square footage? Estimate objectively, and don’t leave anyone out.
   
   
2. Contact a trade organization or use Google to find a figure for total, nationwide sales volume in your category. Divide that number by the population of the United States (currently about 298,500,000) to get a per capita sales volume. Multiply that number times the population of your trade area. I think you’ll be surprised how close the two numbers are.

It’s easier to grow small businesses than large ones. Show me a business selling only 5 percent of the market potential in their category, and I’ll show you a business with huge growth potential. Show me a competitor eight times as large--one that’s currently selling 40 percent of their market potential--and I’ll show you a business that’s going to have to work very hard to hang on to what they’ve got.

Uncommitted customers are the easiest to steal. Consequently, early growth comes with less effort than later growth, when the low-hanging fruit has all been picked. The business selling 40 percent of their market potential must now fight to win those customers who have some degree of loyalty to a competitor. Rarely does a business achieve more than 40 percent of the total potential volume in their product or service category.

Examine your business through the four lenses of share of voice, impact quotient, personal experience factor and market potential, and you’ll quickly identify what’s been holding you back.

Advertising can’t change your personal experience factor or your market potential. But a focused media plan will dramatically improve your share of voice, and better ad writing will dramatically increase your impact quotient.

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Roy William's is Entrepreneur.com's"Advertising" columnistand the founder and president of international ad agency Wizard of Ads. Roy is also the author of numerous books on improving your advertising efforts, including The Wizard of Ads and Secret Formulas of the Wizard of Ads.

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Technology rules. Yeah, for about five minutes--then natural instincts take over. Are you stupid enough to fight Mamma Nature? Well go ahead and rewrite the rules if you can, cause the Big Mamma knows one thing. She’s tried and tested it all. And if you want to play by her kooky rules, she is willing to teach you a thing or two.

The question is, are you willing to learn?

Do You Pay in Advance?
Have you noticed how big a brand Red Bull is today? Or how insignificant their advertising is? Red Bull shuns print advertising and has never done a triple back flip on a web campaign. Yet, it has found roots in over 50 countries. And has cemented its loyalty in the fickle land of teenagers.

So what’s Red Bull’s big secret?

It’s called GIVING.

Their marketing strategy was simple. They enticed students with free cases of Red Bull, if they threw a party. Guess how many students need an excuse to have a party? With a simple act of giving away free cases to the right target audience in the right universities, Red Bull became a very rich Red Bull.

Yet Where Are Most Marketing Plans Aimed?
Too often marketing is aimed solely at GETTING. Look at all those marketing plans, those many advertisements blaring away on the radio and TV. It’s get, get -- all the time!

Yet, nature pooh poohs the stuff. Putting a carrot (not cart) before the horse, nature works on the giving part first. In its own little marketing and advertising way, a flower works contrary to most marketers. Using the bait of colour and nectar, it draws the bees, knowing full well that its very existence depends on giving bees what they want first, so the bees will carry their pollen.

Wander down the supermarket aisle and you’ll see what I mean. Fifty thousand brands stare at you, screaming at you to buy them. Then a little ol’ lady offers you a sample of a product. Fifteen seconds into your tasting session, she gives you another sample. Then, for no apparent reason, a bottle or two of the product finds itself in your cart. Were you sold? You betcha!

Giving works for a simple reason. Nature hates imbalance. If the deer get faster, so do the cheetahs. It’s a classic system to keep things in balance. Which effectively means that to create an imbalance in marketing in your favor, you’ve got to give first.

Are You Ready To Do the 1-2-3 and Cha-Cha-Cha?
Do you play the dating game? Or do you rush in to conquer most of the time? Mamma Nature knows that haste makes waste. Yet marketers think nothing of blowing squillions of dollars on various hare-brained, get-rich-quick schemes that achieve far less than their potential.

Here's an example. Harley Davidson has been to hog hell and back. Just in time to save its bacon, it decided to work on the cha-cha-cha instead of the wham, bam method. The reward has manifested itself in thousands of die-hard Harley fans that would go all the way on their Harleys. Even today, despite being in an enviable position, Harley still finds time to wine and dine its customers while thumbing its nose at traditional media.

Another good example of cha-cha-cha marketing is how the British operated in the 19th century. Instead of slamming their way into conquering new lands, they went as traders. Whether history likes it or not, they maximized their potential in a systematic and natural marketing manner.

What Happens When Nature Goofs Up
Even nature loses out when it fails to obey its own rules. As long as it sticks to its spring, summer, autumn, winter routine, we go along with the "relationship." Yet every time it does the 60-second prime time TV spot on us, we absolutely hate it. Oh sure, there’s great colour, drama and pizzazz in a whirling tornado, but there’s zero empathy and a whole lot of defiance.

Turn on the music, move those feet. This isn’t some behemoth CRM program we’re talking about. Diamonds are a girl’s best friend, but flowers arouse less suspicion. Do the cha-cha-cha and the getting to know your customer. It’s cheaper, it follows steps, and it works.

Is Your Target Audience "Everyone?"
Nature would laugh at you and laugh heartily. Are you setting yourself up for disaster or what? Even a pimple-ridden 13 year old knows exactly who her knight in shining armor is. While the concept of being in the company of 20 gorgeous men would set her eyes alight, her brain knows better.

Yet most businesses horrify the heck out of Nature. In an apparent suicidal move, they go after a general audience in order to maximize their returns. Some of the biggest brands today are built on single-minded focus. Mercedes, Volvo, Rolex, McDonalds, Red Bull and Playboy all have a clearly defined target audience.

If you doubt it, take a look at a wild dog attack on a National Geographic broadcast. Have you noticed the focus and strategy of their attack? They single out the prey and go after it in a pre-defined relay system. It gets results, and isn’t that what you want?

Gotta Keep on Dancing
When was the last time your heart stopped beating? And isn’t that good, because if it did, you’d be taking harp lessons in a big hurry. Nature doesn’t stop its marketing campaign and neither should you. The first thing businesses do when the economy takes a downturn is pull the plug on marketing. Fat good that’s going to do you! That’s like telling your heart to work at half the heart beats when things aren’t good.

The planet doesn’t stop rotating, the trees don’t stop growing and the fish don’t stop swimming. Yet in an absolute violation of the most basic law of nature, we stop and start like some trainee driver.

There Ain’t No One Like Me!
Nature doesn’t brand-extend. It creates something and then it throws away the mould. When it creates a product, it makes sure that product thrives, grows and multiplies. It adds colour, shape and size for a bountiful variety, but brand extension is a no-no.

Yet look at some of the biggies out there. They put out their brands and then put their names on everything from computers to soap. Dove still stands for soap with 1/4th moisturising cream. Yet, in the supermarket, Dove tries to take on the full force of nature by brand-extending.

Does it work? Yes and no. People have too much clutter in their heads already. To add to that clutter is asking for trouble. Our brains identify with one object when we are given a name.

From Nokia to Chimpanzee
When I say Nokia, you say mobile phone. Yet Nokia sold everything from gumboots to computers -- even TV sets. Then one day it dawned on them that they could conquer the world with a brand name that stood for one thing and one thing alone.

Sure a chimpanzee and a baboon are both monkeys, but they’re essentially different products. You won’t find a chimpanzee light or a chimpanzee diet in the species. They’re either chimps or they’re baboons! Besides, their unique brand name allows you to identify them with zero confusion every time! Uniqueness is your brand’s birthright. Use it well.

Here are some "Au Naturel" guidelines to business and marketing strategy:

1) Pay in Advance: First you shall sow, and then you shall reap. And you must sow in fertile ground not on rocky soil. Give, and you shall receive. Does this all sound familiar? Are you giving away anything worthwhile on your website, through your advertising, in your brochures?

2) Do the dance one step at a time: You’ll just make a fool of yourself if you don’t build up your reputation with your customers. Give them the best you possibly can. When nature puts on a beautiful butterfly, it starts with a worm.

3) Put on the glasses: Get focus in your life because Nature will make sure you pay big time if you don’t. Sure you can get business, but think of what’s possible if you focus. A little focus right now reaps long-term rewards. It’s your choice.

4) She’s only happy when she’s dancing: Is that a Bryan Adams song? Or is Nature telling us what we should be doing? She’s on the floor. Go on and boogie.

5) And then there was one: Is your fingerprint different? Is your iris different? Do you have a clone? Nature doesn’t think it works in real life. Why do you think differently?

6) And finally: Take off your headphones and look at what nature is saying.

It’s showing you the colour of money!

By Sean D'Souza, http://www.psychotactics.com/

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