Sunday, July 15, 2007

Three Business Rules You Should NEVER Violate

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One of the reasons I got into teaching was a special notebook I kept throughout the early years of my freelance career.

In that notebook, I wrote down every non-writing rule I came across in business. These were not the tactics and tricks and secrets I was using to actually write copy. All those notes and insights went into different files.

No, this one special notebook was simply called “Nuggets”. I was hanging around stars, geniuses and wizards who constantly spouted little tidbits of wisdom — the guiding rules of their life — and I was astonished that few people were as knocked out by the power of these nuggets as I was.

I started my career as a freelance copywriter in a state of near-utter cluelessness… and I pounced on every shred of advice and insight I could find. I guarded that notebook like it was gold.

There was more to living a good life than just earning big fees as a writer.

As I began to taste success and enter doors previously closed to me, I saw the wreckage of ruined lives all over the place — guys who had achieved great things in business, but whose personal lives sucked beyond belief.

The first decision, I realized, was simply taking the obvious steps to getting your professional act together.

But the next decision was just as critical — and usually overlooked.

You gotta get your mojo together, too.

You must weld the Yin to the Yang.

I can always tell when a copywriting student is gonna go places in this biz — he pays as much attention to the non-writing advice as he does to the specifics of crafting sales pitches. Most are too full of raw ambition to see that “success” needs to be defined… and it’s different for everyone.

Nobody gets out of this world alive.

In the end, it’s not how much you earned, but how well you lived that matters.

And that’s where these “nuggets” come in. Back in the ’80s, there were oodles of books coming out that purported to tell you how to live. The best-sellers were like Robert Ringer’s works — tough, no-nonsense updates on Machiavelli and Sun Tsu’s “Art of War”. It was good stuff… but a little lopsided on the “kill first, ask questions later” model.

If all you read was the hard-core “greed is good” manuals, you might have succeeded at reaching your goals… but there was a good chance you’d be alone at the end of the day. And miserable.

I was fortunate to discover the other side of the “rules for life” literary trend. Og Mandino, for all his sappiness, still delivered a useable message of hope and empowerment. And the Americanized Zen of David Reynolds (”Constructive Living”), when balanced against Ringer’s “take no prisoners” tactics, offered you a breathtaking menu of life lessons that came close to supplying you with what it took to be a complete person.

Still, I noted that many of the basic rules my mentors were relying on each day weren’t represented in the popular books.

So I kept meticulous notes. And I took the lessons to heart.

I’ll share just three with you here. A sliver of insight, culled from a long career at the edge.

I’ve called them “inviolate” rules… meaning, you shouldn’t violate them, ever, if you want to live a super-disciplined life.

But I noticed that even the most disciplined and ambitious and proactive guys I learned from… violated nearly every rule they had, at one time or another.

And that’s another rule: There are always exceptions.

The difference is all about keeping your eyes open, and acknowledging to yourself that you are consciously going against your own rule.

Sometimes, life is like a horror movie. Yeah, you should never go down into the dark cellar after hearing screams… but if you’re the go-to guy in the group, then that’s what you gotta do. Even if doing so goes against the very fiber of your being.

Here are 3 “inviolate” rules that are routinely violated:

Rule #1. No good deed goes unpunished.

It’s astonishing to me how often this rule proves itself. I’m a generous guy, and I was raised to enjoy doing things for people. It’s a habit. When I’m in a position to help someone else out, I often jump up and go out of my way. It’s just my nature — and I’m not alone.

Americans in general — despite our current spate of bad PR in the world — are generous people.

But you cannot do something for another human being with the expectation that you will be rewarded. First, because that diminishes the act of kindness.

And second… because doing something nice for someone often kickstarts a thought process in the person being helped that doesn’t end until he’s convinced you OWE him even more help. More of what you did for him, and more of everything in general.

The psychological roots of this weird thinking are deep, and if you pay close attention you’ll discover that even you have engaged in it. (I distinctly recall being overwhelmed with gratitude at the better-than-I-expected salary I received from a mentor… and, less than a month later, assuming he should also kick in for a new car. I was horrified to realize I was punishing him for kindness… but at least I caught myself, and nipped that ungrateful demon in my head in the bud.)

And yet… I have never stopped doing good deeds. The idea of going through life refusing to be generous just because many people will consider you their private sugar-daddy is… well, it’s an ugly idea.

I’ll continue to violate this rule… but I’ll be ever vigilant to the possible consequences.

Being generous doesn’t require that you be a sucker, too.

If I do something for someone out of the goodness of my heart, and they shit on it… well, fine. They’ve burned a bridge, and it’s not my problem.

And it’s not gonna sour me on helping others.

Rule #2: All clients suck.

This is an easy one. All clients DO suck… because the very nature of being a client means you want something from the person you’ve hired. And as much as that hired gun is a pro — with good work habits and a dedication to deadlines — he still resents the fact that his skills have been bought with coin.

I try to make my freelance students understand that they are, essentially, whores. You take the cash, and work up a rabid enthusiasm for your client’s business and life. You are his new best friend, and you’re in it with him 110%… until you’ve fulfilled your paid-for duties.

Then, you’re outa there like a kid on the last day of school.

And the client, once he has what he needs from you, can’t wait to see the door hit you in the butt (most of the time).

It’s an adversarial relationship. Each side feels they gave it up too cheap.

What’s funny about this… is that YOU suck when you’re own client. Writing for yourself is one of the hardest jobs you’ll ever take on… and you must assume a schizophrenic duo-personality if you’re gonna be successful. Cuz you gotta kick your own ass, and set your own deadlines.

Still… in the end, the savvy freelancers among us all continue to hire ourselves out to new clients… and the smart business owners among us continue to hire new talent.

With your eyes open, and no illusions that these people really are your new best friends, you can make it work.

Rule #3: Do not go into business with friends.

I’ve seen 30-year friendships burst asunder, long-term marriages collapse, and even brothers never speak to each other again… all after making the decision to go into business together.

The trouble is in believing your closeness will overcome all problems.

You know… the way teenagers believe love will conquer all.

If you truly value any relationship, you will build a wall between it and your business life.

And yet… I have consistently violated this well-established rule time and time again.

What saved me… was the reality check I gave myself and the other people in the drama: If this goes bad, I will kill the association where it stands.

And I’ve done it. Over the years, I have tried a dozen times to bring friends into the world of entrepreneurism, and especially advertising. They had nothing going in their lives, were rudderless and desperately seeking a clue… and I gave them one chance to come aboard.

I had a single simple requirement: They had to get serious.

I would bend over backward helping them the entire way — personally teaching them what they needed to learn, overseeing their efforts, being that “secret weapon” watching their backs at all times. I would take them on as a private project, and pour myself into the job.

But they had to get their game on, and do what I told them to do. When it was about business, we were no longer equals (as we were in regular life) — they had to obey, and follow through, and trust me.

Of the dozen I brought into the field… only ONE ever made it a career. The others just couldn’t get past the idea of their friend getting serious about all this… business crap.

The one who stuck it out? I still act like a drill sergeant around him when the subject is business… and he has prospered. And, we still have the friendship, mostly — it’s changed a bit, but we’ve made it work. It’s like putting on a different costume, playing a different role depending on the circumstances.

It can be done. It’s not easy, though. Most people screw it up… and lose the relationship.

I violate this rule just as I do the others — with my eyes wide open.

I’m even partnered up with one of my closest life-long friends… and while we watch out for the pitfalls, there is always the chance it could turn out badly. Money and success can ruin anything.

But in a full life, you choose your battles and you choose your rules.

And even the hard-core rules were made to be broken — if you pay attention.

Still, it’s good to know the rules in the first place. It’s sorta like having a flashlight as you go down those dank cellar steps.

No, wait — it’s like being able to rewrite the script as you go. Maybe not the entire plot, but a lot of it.

Yeah, we do need the stinkin’ rules.

We just don’t have to always follow them.

Stay frosty…

John Carlton, http://www.marketingrebelrant.com/


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Wednesday, July 4, 2007

Six ways to keep your business alive


Ten Things NOT to Name Your Business

NEW YORK (CNNMoney.com) -- Starting your own company is a big challenge, but staying positive could be an even bigger struggle.

No matter what kind of business you have, if you are not committed to a "failure is not an option" mindset, you are setting yourself up for failure, says Neil Anderson, president of The Courage Group, a consulting firm for entrepreneurs.

Indeed, only two-thirds of new small businesses survive at least two years, and just 44 percent survive at least four years, according to a study by the U.S. Small Business Association.

To avoid becoming another start-up casualty, the right mental state is crucial.

So when the bills begin to pile up, and clients or customers are few and far between, don't be tempted to throw in the towel. Instead, keep your mind and mission on track.

Anderson offers these tips to help stay out of the failure trap:

Go mental. One of the most important elements to starting a successful business is being mentally prepared. Of course, skills, actions and good old-fashioned luck are also important factors, but it all begins with the right frame of mind.

To that end, stay away from people who are negative and may try to bring you down. Anderson admits that he fired his own girlfriend in the early stages of building his business, because of her pessimistic attitude (the relationship didn't work out either).

She would say things like "you used to make so much more money working for someone else," Anderson explained.

People can be negative simply because they are jealous that you had the courage to follow your own dream, not just talk about it, Anderson asserts.

Virtual reality. Although there will be many ups and downs, a light does exist at the end of the tunnel, and it is bright. By visualizing success, your actions will become more confident. And increased confidence breeds success.

Anderson advises entrepreneurs to think about why they started a business in the first place. Perhaps going back to work for someone else is not an option. In that case, just reminding yourself of the alternatives: being at the mercy of others controlling your life, playing corporate politics or reporting to incompetent bosses should be sufficient motivation to keep your mind right.

It's all about sacrifice. A big component of the "failure is not an option" mindset is knowing that certain personal or financial sacrifices will need to be made along the way in order to achieve your dream. Entrepreneurs who have made sacrifices and prospered did so because they realized early on that starting and building a great company comes with a price.

Risk is not a four-letter word. Keep in mind that success comes to those who recognize risk, are unafraid of it, and will execute on their ideas. If you are risk-averse, your chances of business survival will probably be slim.

"I cashed in all my chips, my 401(k), whatever I could... I was willing to bet it all," Anderson said of his consultancy firm, which he got off the ground in 2001.

A hungry dog hunts better. "My father said that to me at the outset," Anderson said. When clients or customers are few and far between and money is tight or nonexistent, successful past and future entrepreneurs will always find a way to drum up another sale.

When times get tough financially, you really have only two choices: decrease your expenses or increase your revenues.

A roadmap will lead you to success. A business plan, which is a written description of what you are going to do and how you are going to do it, is the entrepreneur's roadmap. It forces you to think about the entire operation and come to terms with the businesses strengths and weaknesses. Entrepreneurs who do their homework increase their chances for business success.

"Don't look at it as a hassle or burden, look at it as an opportunity to survive," Anderson said.


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Tuesday, June 19, 2007

Starting your own home based business


Is Nature a Marketing Guru?

One of the biggest growth areas in modern economies is the amazing growth rate of home businesses.

The event of the internet has made the ability to work at home not only possible, but downright advantageous. With a computer and a small home office the ability to generate income from home has brought lifestyle benefits to millions. Benefits such as spending time with children, flexible working hours, no traffic commute and no bosses to deal with are just the begining of home business perks. Many people have also discovered that starting a home business leaves their prior income level in the dust. Those who successful learn the home business lessons not only find an income, they can also find riches and the satisfication that comes from achieving financial freedom for their family.

This new wave of home businesses is particularly lead by women. Women who choose to stay at home and keep their children out of child care still have the desire to provide for their families, these are women who have grown up in the 80's and 90's in the post feminist era and domestic duties alone does not inspire them. Women realise that in western economies no family can get ahead on a single income. So despite the heavy demands of running a home many are using the few precious hours they get when their children are asleep or playing to get online and start businesses.

Some start up there own companies with product and inventories filling up spare attic and garage space. However many recognise the benefit of acting as agents and selling online without actually stocking any product.

There are a variety of ways to run a successful home business that will earn extra income for the family.

One way is to tap into the billions online. Probably the easiest way to do this is to create blogs and websites that utilize google adsense. The pay per click income can be anywhere from dollars to thousands per month depending on the number of visitors. Women seem to be especially good at creating sites that attract other women. Gone are the days where women could get together to chat over domestic duties (i.e. the old monday washing day, etc), so the modern women now communicates online. And there are plenty of online communities to chose from. More income can be realised by adding other google products and service offers as well. Likewise other major search engines like yahoo have similiar programs.

Another way to make money through a home business is via afliliate marketing. This is providing clicks, leads, and sales via affiliate programs such as clickbank and clixgalore. Profits can be up to 75% per sale. No products to stock as you act as an agent and many of the products are immediately downloadable off the net.

The internet has produced numerous new MLM. Whilst in the past multi-level marketing got a bad rap thanks to people alienating their friends, today MLM advertises online. There are hundreds of different MLM. Some like Global Domains International offer web hosting services, others like SFI offer traditional products - coffee, cleaning products, etc. Like any business an MLM does not grow itself and requires intellegience and work to succeed, but once start can it can generate its own momentum.

Another home business that my own wife has succeeded at is Ebay. Millions of products each day are sold worldwide via ebay. The main trick here is to source your product cheaply. Essentially Ebay is a combination of an electronic action house and mail order. Because the customer has to wait for their product to be delivered via post, they expect a discount to what they would have to pay in the store. However as you have no retail shop overheads, selling at a discount is still profitable. Like any business though watching the product margins and meeting customer demand are the keys to success.

During the start phase of any home business, I recommend that you don't rely on it as your primary income source as with any new business mistakes are made and growth can take time, but once this is achieved your home business might become your only business. You might need your husband to quit his job and have to help the new boss at home because the home business produces more income than any job he might have and you now need his help to mind the children!

Remember unless you try you don't know what your potential is.
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